Knowledge Base

Contact us if you can't find the answer you need.

Life time value (LTV)

The LTV (Lifetime Value) Dashboard helps you understand how much revenue each buyer generates over time for your products.
It focuses on repeat purchases, customer retention, and long-term value, rather than short-term profitability.

Use this dashboard to evaluate customer behavior, estimate realistic CAC, and identify products with strong repeat-purchase potential.


What is the LTV Dashboard used for?

The LTV Dashboard shows accumulated buyer value per product.

It helps you:

  • Measure repeat purchases over time
  • Understand customer retention behavior
  • Compare long-term performance across products
  • Make informed decisions about marketing, pricing, and bundling

Unlike profitability views, LTV metrics grow over time and are not tied to a single reporting period.


LTV metrics explained

The dashboard includes three core metrics:

Accumulated sales per buyer ($)

The total revenue generated by an average buyer for a product over the selected period.

This metric helps estimate:

  • Customer lifetime revenue
  • Upper limits for customer acquisition cost (CAC)

Accumulated sales per buyer (units)

The total number of units an average buyer has purchased for a product.

This highlights:

  • Reorder behavior
  • Consumable or repeat-purchase products
  • Opportunities for bundles or multipacks

Accumulated orders per buyer

The average number of orders placed by each buyer.

This helps distinguish:

  • One-time purchases
  • Repeat buyers who reorder frequently
  • Products with long repurchase cycles

Time periods and accumulation

Which time periods are available?

You can analyze LTV metrics across multiple predefined windows:

  • Last 3 months
  • Last 6 months
  • Last 12 months
  • Last 24 months

You can also:

  • Select custom periods
  • Extend the analysis to longer ranges (e.g. 36 or 48 months) using the Period selector

Why do values change across time ranges?

LTV metrics accumulate over time.

  • Short periods often reflect first-time purchases
  • Longer periods capture repeat orders and retention

Comparing multiple time windows helps you identify whether a product:

  • Is a one-time purchase
  • Has strong long-term customer value
  • Gains momentum after initial acquisition

Filtering and sorting data

Can I filter by marketplace?

Yes.

Use the Marketplace filter to:

  • View combined data across all marketplaces
  • Isolate LTV performance by Amazon region (e.g. Amazon.com, Amazon.ca, Amazon.com.mx)

Can I filter or compare specific products?

Yes.

You can:

  • Search for products by name, SKU, or ASIN
  • Select multiple products to compare LTV metrics side-by-side

Can I sort products by performance?

Yes.

Click any column header to sort by:

  • Accumulated sales per buyer ($)
  • Units per buyer
  • Orders per buyer
  • Any available time window

This makes it easy to surface top-performing or underperforming SKUs.


Interpreting LTV results

What does high unit LTV but low dollar LTV mean?

This usually indicates:

  • Frequent reorders
  • A low product price point

Potential actions:

  • Create bundles or multipacks
  • Introduce upsells or complementary products
  • Increase average order value without increasing acquisition cost

What insights can I gain from this dashboard?

The LTV Dashboard helps you:

  • Estimate realistic CAC limits
  • Identify products with strong retention
  • Spot long-term winners that may look average in short-term profit views
  • Discover bundling and cross-sell opportunities
  • Understand how buyer behavior evolves over time

How this differs from the Profit Dashboard

Profit DashboardLTV Dashboard
Focuses on profit within a selected periodFocuses on accumulated buyer value
Shows costs, fees, and marginsShows revenue, units, and orders per buyer
Best for operational decisionsBest for strategic and marketing decisions

Both dashboards complement each other and should be used together.


Common questions

Does LTV include costs or profit?
No. LTV metrics are revenue- and behavior-based. Costs are analyzed in Profit views.

Does LTV reset when I change the period?
Yes. Accumulation is calculated within the selected time range.

Can I use LTV data for advertising decisions?
Yes. LTV helps define sustainable CAC and evaluate long-term ad performance.

Want to see sellerboard in action? Check out our demo account!

No registration required!

Demo account